System Management Services

Systems management involves enterprise-wide administration of distributed systems such as Servers and WorkStation. Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis performed by our expert team.
Centralized management has a time and effort trade-off that is related to the size of the company, the expertise of the IT staff, and the amount of technology being used:
For a small business startup with ten computers, automated centralized processes may take more time to learn how to use and implement than just doing the management work manually on each computer.
A very large business with thousands of similar employee computers may clearly be able to save time and money, by having Tec’Voice support to do systems management automation.

Server

● Hardware & Software Installations
● Server availability monitoring and metrics.
● Anti-virus and anti-malware management.
● User's activities monitoring.
● User's activities monitoring.
● Capacity monitoring.
● Storage management.
● Anti-manipulation management
● Security management.
● Network capacity and utilization monitoring.
● Backup Management

Workstation

● Desktop Engineering
● Laptop Maintenance
● Printer repairing and refilling
● System Deployment
● Software Distribution Operation
● Troubleshooting
● Software Distribution Operation


● Backup Management

Fault management

● Troubleshooting, error logging and data recovery

Configuration management

● Hardware and software inventory
● upgrade or repair
● Reduce complexity or reduce energy use
● commercial software license status.
● Billing and statistics gathering
● Software metering
● Event and metric monitoring